Careers at the Aspen Institute
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Operations Coordinator, ANDE

Department: ANDE
Location: Washington, DC

The Aspen Institute
The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Founded in 1949, the Institute drives change through dialogue, leadership, and action to help solve the most important challenges facing the United States and the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.

The Aspen Network of Development Entrepreneurs (ANDE)

The Aspen Network of Development Entrepreneurs (ANDE) is a program within the Aspen Institute. ANDE is a global network of organizations that propel entrepreneurship in emerging markets. ANDE members provide critical financial, educational, and business support services to small and growing businesses (SGBs) based on the conviction that SGBs will create jobs, stimulate long-term economic growth, and produce environmental and social benefits. Ultimately, we believe that SGBs can help lift countries out of poverty.

Launched with 34 members in 2009, ANDE now comprises of 270+ members who collectively operate in more than 150 countries. Members of ANDE include both for and nonprofit investment funds, capacity development providers, research and academic institutions, development finance institutions, foundations and corporations from around the world. Based in Washington, D.C. with eight offices in emerging markets, the ANDE team works hard to support members globally, and locally, while building strong ecosystems for entrepreneurial growth. ANDE develops unique initiatives to address systemic challenges and seize opportunities that can only be approached through collective action.

Our Values

The candidate will self-identify with or even have worked in an environment previously that aligns with ANDE’s Values. At ANDE we:

  • are motivated by the urgency of the global challenges we are trying to address
  • embrace diverse experiences and perspectives
  • value community and collaborative action
  • leverage limited resources for maximum impact
  • work hard and have fun

The Job Spec

You are a “yes, and…” type of person. You are excited about taking on new tasks and challenges and are eager to create great experiences for others, from troubleshooting a tech issue to planning the logistics of the next major Regional Chapter convening. If multi-tasking was an Olympic sport, you’d be a gold medal contender. Not only are you great at the details, but you also understand how small tasks can be essential to big, audacious goals like alleviating poverty. When you arrive at a dinner party, your first question is, “How can I help?” You are the go-to organizer for your friends and family. You often get the feedback that you can express your ideas clearly, verbally and written. You enjoy meeting new people and listening to what they do. You are resourceful and when you see a problem, you jump at the chance to fix it. Your initial instinct when developing a new process is to make it as efficient as possible because while the details are essential, you know that efficiencies are just as important. You love the idea that your organizational and networking skills could contribute to a better livelihood for entrepreneurs.

The Aspen Network of Development Entrepreneurs (ANDE), a global network of organizations that propel entrepreneurship in emerging markets, is looking for a new Operations Coordinator for our Washington, DC office. 

Job Responsibilities

A typical day would start with identifying the priority needs of the department. Your day may consist of coordinating with Project Leads on drafting grant agreements then proceed to ensuring your new colleague in East Africa is set up with all the tech systems they need for their first day on the job. You are integral to keeping the wheels moving for both domestic and international staff. 

Grants and Regional Chapter Support:

  • Support and report to the Grants and Operations Manager on day-to-day tasks related to supporting the department to run smoothly and efficiently.
  • Handling logistics of Regional Chapter convenings such as booking travel and room and board
  • Scheduling team meetings with Regional Chapters
  • Draft all sub-award agreements, coordinating with program managers and Aspen Institute’s compliance department.
  • Set up project account systems and tools
  • Maintain grant records established in tracking systems
  • Ensure accurate and timely data entry in Salesforce
  • Gathering and reviewing various reports and metrics from regional chapters

Talent/Human Resource:

  • Assist the Talent Associate with staff onboarding and offboarding, updating existing job descriptions, and scheduling interviews
  • Maintaining and updating contacts, lists, and HR files
  • Monitor that required documents needed from HR are turned in on a timely manner and following up with staff when needed
  • Organize celebration and recognition of staff life celebrations, including tracking birthdays, sending congratulatory messages on team WhatsApp channel, and arranging for snacks/cards/gifts as appropriate

Information Technology Support

  • Support the Information System Manager in providing technical support or training for systems and networks
  • Act as link between end users and higher-level support
  • Support onboarding and offboarding technology process
  • Performance maintenance activities such as data clean up
  • Maintain licenses and upgrade schedules

 

Qualifications

The ideal candidate for this role:

  • 2-3 years of administrative/operational experience with experience working with non-profits preferred.  
  • Extensive experience with database management, problem solving, multi-tasking, and tech troubleshooting
  • Familiarity in grant or project management in a nonprofit setting
  • Excellent verbal and communications skills
  • Strong organizational skills and attention to detail
  • Flexibility and ability to work independently in rapidly changing environment
  • Is resourceful and eager to take on new challenges
  • Is a team player and is excited about engaging with many cultures and learning about the sector
  • Proficiency with Microsoft Excel, PowerPoint, Databases, and analytical tools preferred
  • Experience in Salesforce highly preferred
  • The position is based in the United States. All applicants must have current authorization to work in the United States.

Application Instructions - please submit a cover letter including salary expectations, and, resume through the online portal. Applications without cover letter and salary expectations will not be considered.

Position is only open to local applicants from the region. Applicants must have all necessary permissions to work in the United States.

 

The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.

Candidate must have the ability to work under pressure and handle stress. Candidate must also have the ability to meet the regular attendance policy of the Aspen Institute.

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